How can we help?
Getting started
Is Grind Labs free?
Yes, Grind Study is free to start. Signing up starts the free plan only. Paid memberships are in preparation.
Which devices does it work on?
Any recent browser on a computer, iPad or phone. You can also install it from the browser. See Get the app.
How old do I need to be?
You need to be 16 or older to make an account.
Your account
How do I sign in?
With your email and password, or with Continue with Google.
I forgot my password.
On the sign-in page, choose Forgot password and follow the email we send you.
How do I delete my account?
There is a page with the steps to delete your account. Our Privacy Policy explains what is deleted and when.
Grind Clinic
What patient details should I enter?
Only a first name or initials, a phone number and the visit. Never health details.
Does Grind Clinic text my patients?
No. You send reminders from your own phone. We never text or call your patients.
Is Grind Clinic free?
Yes, it is free until January 7, 2027.
Grit
When does Grit open?
Grit is opening soon. Join the list on the Grit page to hear first.
What does Grit work from?
Your own lectures and notes. You check everything it drafts before it is saved.
Grind Casper
What are the packages?
The Practice, The Exam, The Coached Exam and The Complete, with one-time prices in CAD. See the Casper page.
Where do I find my coach’s feedback?
Published feedback stays in La Loge.
Billing
Are prices in Canadian dollars?
Yes, every price is in CAD, with taxes extra.
When can I buy the school year?
From August 15 to September 30. It gives you access through April 30.
Privacy
Do you sell my information?
No. We do not sell or rent personal information.
Who do I contact about my data?
Our Privacy Officer, at hello@grindlabs.ca.
Nothing matches yet. Try another word, or write to us.
Still stuck?
Write to us and a person answers. hello@grindlabs.ca